Questions, problems or ideas: email [email protected]. Dosejoy is made by one independent developer, who reads every message.
Sign in to the same Apple ID or Google account you subscribed with, open Settings → Subscription and tap Restore purchases.
Open Settings → Subscription and tap Manage in the App Store or Manage in Google Play, or go to your App Store account settings or Google Play's subscriptions directly. Cancel at least 24 hours before the current period ends to stop the next renewal. If Premium ends, everything you logged stays in the app to look back on and export.
In Settings → Your data, tap Full backup and save the file somewhere your new device can reach. On the new device, open Settings → Your data → Restore a backup and choose the file. Backups move between iPhone, iPad and Android, and restoring replaces everything on the device you restore to.
Settings → Your data → Delete all data removes every record, photo and setting from the device, along with the weights Dosejoy wrote to Apple Health or Health Connect. Deleting the app also deletes everything it kept. To have the crash reports or purchase records linked to your installation deleted, email us.
Open Settings → Reminders. If it says notifications are off, tap Turn on and allow them. On Android, also turn on Alarms & reminders when Dosejoy offers it, so reminders arrive on time.
Dosejoy is for tracking only. It doesn't calculate doses or give medical advice. For anything about your treatment, talk to your prescriber or pharmacist.